Privacy Policy
Effective Date: Jan 1,2025

Welcome to DeerwoodCastle.com (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring you have a positive experience while visiting our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect personal and non-personal information from you in the following ways:

a. Information You Provide:

  • Name

  • Email address

  • Phone number

  • Event details or inquiries

  • Payment information (for bookings, ticket sales, etc.)

b. Information Collected Automatically:
When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Cookies and usage data

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries and provide customer support

  • To manage bookings and event reservations

  • To process transactions

  • To send promotional materials (if you opt in)

  • To improve our website and services

  • To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with:

  • Third-party service providers (e.g., payment processors, email services)

  • Law enforcement or regulatory authorities if required by law

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand site usage

  • Enhance user experience

  • Facilitate advertising and analytics

You can control cookies through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights and Choices

You may:

  • Opt out of marketing communications at any time

  • Disable cookies via your browser

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

Deerwood Castle
7601 Centurion Pkwy, Jacksonville, FL 32256
Phone: 904-478-5530